Homeless Mediation Service

This type of mediation helps young people and their families where homelessness is an issue or a risk. It aims to assist with communication to find a sensible and practical way forward for the young people and their family/guardians.

What does the service offer?

The service offers a safe space where everyone involved can have their say, be listened to, and find an agreed solution.

How does the service work?

Mediators have a number of different ways of working, from providing advice and guidance to allow young people and their families to resolve disputes themselves, to getting everyone together in a structured mediation meeting.

Mediation meetings have a very high success rate, with around 70% to 80% having a positive outcome.

Who is the service aimed at?

Sacro’s Homeless Mediation Service is aimed at young people of 16 years or over (15 in the case of the Amber service in Edinburgh) who are homeless or at risk of becoming homeless due to difficulties with their families or people they are living with.

How is the service accessed?

Young people and/or their families who have a dispute or conflict can contact our services directly. Agencies such as the housing department and others also make referrals to our services.