Fearless has successfully completed an external accreditation process with SafeLives. The ‘Leading Lights’ programme is an accreditation process that assesses domestic abuse victim services across four key areas: service provision; multi-agency working; HR; and governance.
This process included a review of operational protocols, evidencing risk-led case management in policy and in practice, an external audit of case files, staff interviews and demonstrating effective multi-agency working. Fearless is only the third domestic abuse service in Scotland to achieve ‘Leading Lights’ status, and the accreditation will last for three years until 2021.
SafeLives Leading Lights is the mark of quality for domestic abuse services and is increasingly being recognised by commissioners and funders across the UK.
The Leading Lights accreditation programme offers services, partner agencies and commissioners a set of standards for supporting victims of domestic abuse. The programme was launched in 2009 and many services have been offered coaching, workshops and assessment since that time, with over 50 gaining accreditation.
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